Remote HVAC Monitoring & Other Services

ProAct™ Monitoring Services 

You and your team work hard to keep customer satisfaction high and operating costs low. How would you like a team of global experts protecting your hard gains and identifying new improvement opportunities – even while you get some well-deserved rest? That’s the core of the ProAct™ service promise. We’re working around the clock, across your business, to expand the success you’ve earned.

Emerson's ProAct Service Center remotely processes, triages and resolves alarms around the clock. Real-time performance assessment provides timely information on energy expenditure, maintenance costs, refrigerant leaks and shrink causes. Systematic measurement of these cost drivers provides a powerful basis for everyday decision making by allowing retailers to quickly identify opportunities for operational improvement. Click on a service icon below to learn more.

Check out our ProAct videos – either a quick summary video or more detailed video on what ProAct can do for your business.

Site Manager Software Site Manager Software
Alarm Management Alarm Management
Facility Services Facility Services
Demand Response Demand Response
Energy Monitoring and Targeting Energy Monitoring & Targeting
Condition Based Management Condition Based Maintenance
Smart Dispatch Smart Dispatch
Set Point Management Setpoint Management
Food Quality Reports Food Quality Reporting
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Try ProAct Services Today
It’s easy to set up a trial of Emerson ProAct™ Services at one or many of your locations.  With the cellular-connectivity ProAct Service Trial Program, Emerson offers convenient and easy trial programs without direct connection to your enterprise.  That means there’s no connectivity or access to your company network, no need for IT support from your organization, and no risk of access to your critical POS data through your connectivity and monitoring system.  

At the end of your test period, you determine next steps, with no fuss or hassle.  Continuing your service requires a simple authorization of an annual contract with our ProAct Service Center.  And if you decide you don’t want to continue, the service is simply disconnected with no additional fees, service calls, equipment return or visits.

Ready to try it, or need more information?  Download the ProAct Trial Program brochure​ for more details, and contact us:

Toll Free Number (US) : 800-829-2724
Direct Number (US) : 678-631-1973
ProAct Infographic