Smart Dispatch 
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Smart Dispatch

Emerson’s Smart Dispatch service reduces maintenance expense by reducing nuisance dispatch events through remote diagnosis and resolution. Emerson combined refrigeration and HVAC expertise with state-of-the-art call center capabilities to create an advanced dispatching system that can reduce billable dispatch events by delaying, deferring and bundling work orders.  Web-based reports are generated automatically so that retailers have the insights they need to make informed operational decisions.

Web Reports:


View monthly savings from dispatch cost avoidance.


Categorize spend information and acquire visibility into vendor performance.


Monitor equipment health by through repeat alarm tracking.

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